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Welcome to Grindworx Shop, your trusted source for premium automatic knives, including AKC, Boker, and Atomic OTF models. At Grindworx Shop, we are committed to protecting your privacy and ensuring a secure shopping experience, just as we are dedicated to delivering high-quality knives to collectors and enthusiasts worldwide. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website at grindworx-knife.com. By using our site, you agree to the practices described in this policy.

1. Information We Collect

To provide you with a seamless and secure experience, we collect the following types of information:

  • Personal Information: When you make a purchase, create an account, or contact us, we collect details such as your name, email address, shipping address (e.g., 3306 Bell Street, New York, US 10003), and payment information (e.g., credit card details processed via encrypted gateways or PayPal).
  • Transaction Data: We record information related to your orders, including the products you buy (e.g., AKC F-16 OTF or Boker Kalashnikov), payment method, and transaction history.
  • Technical Data: We automatically collect information like your IP address, browser type, device information, and cookies when you browse our site to enhance performance and security.
  • Communication Data: If you contact our customer service at [email protected], we may retain your messages and contact details.

2. How We Use Your Information

We use your data solely to improve your shopping experience and operate our business efficiently, in line with our focus on premium automatic knives and global accessibility (excluding Asia and select remote areas):

  • To process orders, payments, and shipments for products like AKC OTF knives or budget automatic knives.
  • To provide customer support and respond to inquiries about our knives or payment methods.
  • To enhance website functionality, personalize your experience, and send updates on new products or promotions, if you opt-in.
  • To monitor for fraud and ensure compliance with legal standards, reflecting our commitment to security akin to our OTF mechanisms.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal data. We may share information only in the following circumstances:

  • Service Providers: We share data with trusted partners, such as payment processors (e.g., Visa, MasterCard, PayPal) and shipping carriers, to complete transactions and deliveries.
  • Legal Compliance: We may disclose information if required by law, such as to comply with regulations in the US or other regions we serve.
  • Business Transfers: In the event of a merger or sale, your data may be transferred to a successor entity, with notice provided.

4. Data Storage and Security

At Grindworx Shop, we apply the same rigorous standards to data protection as we do to our knife inspections. Your information is stored securely and handled with care:

  • Storage: Data is stored on secure servers, and we retain it only as long as necessary for business purposes or as required by law.
  • Security Measures: We use industry-standard encryption (SSL), PCI DSS compliance, and end-to-end protection to safeguard your data. Sensitive payment details are not stored on our servers, and we employ real-time fraud monitoring to prevent unauthorized access.
  • International Transfers: As we serve customers globally, data may be processed in various locations, but we ensure it is protected under applicable privacy laws.

5. User Rights

You have control over your personal information, consistent with global privacy regulations like GDPR or CCPA:

  • Access and Correction: You can review and update your account information by logging into your profile on our website.
  • Deletion: Request the deletion of your data by contacting us, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing emails at any time by using the link in our communications or emailing us directly.
  • Complaints: If you have concerns, contact us at [email protected], and we will address them promptly.

6. Cookie and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, similar to how we optimize our checkout process for efficiency:

  • Purpose: Cookies help us remember your preferences, analyze site traffic, and improve our product offerings, such as highlighting best budget OTF knives.
  • Control: You can manage cookie settings through your browser options. Disabling cookies may affect site functionality, but it will not impact your ability to make purchases securely.
  • Third-Party Tracking: We may use analytics tools to understand user behavior, but this data is anonymized and used solely for internal improvements.

7. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the effective date. Continued use of our site after updates constitutes acceptance of the revised policy.

8. Contact Us

If you have questions about this Privacy Policy or your data, please reach out to our dedicated team at [email protected]. Grindworx Shop is located at 3306 Bell Street, New York, US 10003. We are here to ensure your privacy is protected, just as we ensure our knives are sharp and reliable.

Thank you for trusting Grindworx Shop with your automatic knife needs and your personal information. We are committed to upholding the highest standards of security and service.